Global Finance names Tinkoff World's Best Digital Bank in Information Security

Moscow, Russia — 31 October 2019.
Tinkoff has been named the World’s Best Corporate Digital Bank in Information Security and Fraud Management and the Best Consumer Digital Bank in Central and Eastern Europe in the 2019 World’s Best Digital Banks award by Global Finance magazine.

Alexey Baklanov, Head of Transaction Risk Management at Tinkoff, commented:

«We appreciate the recognition of our retail and corporate businesses as best-in-class security system providers for our customers. Security is a key focus area in the Tinkoff ecosystem. We leverage unique authentication methods, including voice and video biometrics, to counter current fraud schemes. Tinkoff is continuously developing its multi-channel anti-fraud system using cutting-edge technologies and solutions, such as machine learning algorithms. They help us hit the target, while also eliminating useless checks. This way, 95% of logins to Tinkoff.ru personal accounts are made without an SMS confirmation, which improves the usability of our highly secure services.

We place special emphasis on our customers' financial literacy and education, using Tinkoff Stories in our mobile app to advise on how to avoid tricks of inventive hackers. Also, we are preparing several related projects, including a cartoon series, to explain fraudulent techniques in easy terms.»

Tinkoff has won Global Finance awards for five consecutive years.

2019 (first round in summer 2019):

Consumer banking:

  • Best Online Deposit, Credit and Investment Product Offerings;
  • Best Integrated Consumer Bank Site;
  • Best in Social Media Marketing and Services.

Corporate banking:

  • Best Online Cash Management;
  • Best Online Portal Services;
  • Best Information Security and Fraud Management.

2018:

  • Best Consumer Digital Bank in Russia and Globally;
  • Best Mobile Banking App in the World Among Consumer Banks;
  • Tinkoff Investments: Best Investment Service in Russia and Globally;
  • Best Bill Payment & Presentment, Best Information Security and Fraud Management, Best in Mobile Banking, Best Mobile Banking App, and Best Digital Mortgage Service in Central and Eastern Europe.

2017:

  • Best Online Deposit, Credit and Investment Product Offerings;
  • Best in Social Media.

2016:

  • Best Digital Bank in Russia;
  • Best Integrated Consumer Bank Site.

2015:

  • Best Digital Bank in Russia;
  • Best Online Deposit and Credit Product Offerings.

This is the 20th year Global Finance has named the World’s Best Digital Banks. Winners were chosen from entries evaluated by a world-class panel of judges at Infosys, a global leader in consulting, technology and outsourcing. Global Finance editors were responsible for the final selection of winners. Winning banks were selected based on the following criteria: strength of strategy for attracting and servicing digital customers, success in getting clients to use digital offerings, growth of digital customers, breadth of product offerings, evidence of tangible benefits gained from digital initiatives, and web/mobile site design and functionality.

About Global Finance

Global Finance, founded in 1987, has a circulation of 50,000 and readers in 189 countries. Its circulation is audited by BPA. Global Finance’s audience includes chairmen, presidents, CEOs, CFOs, treasurers and other senior financial officers responsible for making investment and strategic decisions at multinational companies and financial institutions. Global Finance’s website offers analysis and articles that are the legacy of 32 years of experience in international financial markets. Global Finance is headquartered in New York, with offices around the world. It regularly selects top performers among banks and other providers of financial services. Global Finance awards have become a trusted standard of excellence for the global financial community.

Tinkoff ecosystem
Tinkoff is an online financial ecosystem centred around the needs of its customers.
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