• Net income rose by 30% year-on-year to RUB 12.6 bn in 3Q’20
• Exceeded 12 million customers and became Russia’s third largest bank by number of active customers
• Robust year-on-year growth in fee & commission income; non-credit revenues reached a record 41% of total
• FY2020 guidance revised, with net income expected to be at least RUB 42 bn

LIMASSOL, CYPRUS — 12 November 2020. TCS Group Holding PLC (LI: TCS, MOEX: TCSG) (“Tinkoff”, “We”, the "Group", the “Company”), Russia's leading provider of online financial and lifestyle services via its Tinkoff ecosystem, today announces its interim condensed consolidated IFRS results for the three months and nine months ended 30 September 2020.

Oliver Hughes, CEO of Tinkoff Group, commented:

“The third quarter of this year was a strong one for us, despite the continuing uncertainty caused by the global COVID-19 pandemic. Net income rose 30% year-on-year to RUB 12.6 billion in 3Q’20, underpinned by unrelenting customer acquisition and particularly strong performance by our fee businesses, which accounted for a record 41% of revenues.

“In the third quarter, our ROE increased versus the previous period and stood at a robust 45.0%, as we retained our focus on profitability.

“Our resilient, highly scalable business model and adaptability to our customers’ changing needs meant that we continued expanding by leaps and bounds. We reached an important milestone in the third quarter when we welcomed our 12 millionth customer, keeping us on track to reach our goal of 20 million customers by 2023. In addition, according to recent research published by Deloitte, Tinkoff has become Russia’s most preferred non-state bank.

“As we unlock the benefits of our ecosystem strategy, our engagement with each customer continues to grow. We are now in sight of reaching 1.4 products per customer from 1.3 at the beginning of the year, despite our fast growth pace. More than 30% of our customers now have 2 or more products with us, up from 24% in January. Each cohort of new customers takes less and less time to use more of our products and services.

“Tinkoff Investments continues its impressive growth. Assets under custody have grown sixfold year on year, as the platform’s number of customer grew to over 2.4 million, solidifying Tinkoff’s status as the largest retail brokerage on Moscow Exchange by number of active clients. Meanwhile, Tinkoff Business is continuing to show robust growth, with SME client current account balances up over 50% year on year.

“On the back of these solid results and in light of the optimism we have for the fourth quarter, we are recommending a dividend of USD 0.25 per GDR/share and we are upgrading our guidance for FY2020. We expect net income to reach at least RUB 42 billion, which was the original target provided at the start of the year, before the pandemic.”

FINANCIAL AND OPERATING REVIEW

In 3Q’20, the Group’s total revenue grew by 12% year-on-year to RUB 48.8 bn (3Q’19: RUB 43.5 bn). Gross interest income increased by 3% year-on-year to RUB 30.2 bn (3Q’19: RUB 29.5 bn), as our loan portfolio returned to growth across the diversified product range. At the same time, interest income declined compared to Q1 and Q2’20, mostly driven by our resumption in loan growth  in lower-yielding loan products, including car loans and home equity.

Gross interest yield decreased to 29.8% in 3Q’20 (3Q’19: 33.6%), mainly as a result of the declining interest rate environment and changes in the loan mix. The interest yield on the Group’s securities portfolio decreased to 5.3% (3Q’19: 6.5%), primarily due to declining rouble interest rates.

In 3Q’20, despite the significant increase in our funding base year-on-year as we continued to grow our customer base and account balances, interest expense decreased by 5% year-on-year to RUB 5.3 bn (3Q’19: RUB 5.6 bn). This was driven by a continued decline in our cost of borrowing from 5.8% in 3Q’19 to 3.9% in 3Q’20, following a gradual decrease in deposit rates and a growing share of current accounts in the funding mix.

In 3Q’20, net margin grew by 4% year-on-year to RUB 24.4 bn (3Q’19: RUB 23.4 bn), primarily as a result of our growing loan portfolio and declining funding costs.

Cost of risk fell to 6.5% 3Q’20, a material decline from 9.1% in 3Q’19 and 12.5% in 2Q’20. This was driven by the front-loading of loan provisions in the first and second quarters of 2020 in accordance with IFRS9, a swift normalisation in the economic environment in 3Q’20, and a  significant reduction in the number of loans subject to agreed restrucuring in response to the pandemic. Our risk-adjusted net interest margin rose compared to 2Q’20, remaining at a comfortable level of 11.8% in 3Q’20 (3Q’19: 14.9%).

Our non-credit business lines continue to deliver robust performance thanks to growth of the customer base and continued monetisation efforts, and now represents 41% of the Group’s revenue. In 3Q’20, fee and commission revenue rose by 39% year-on-year to RUB 13.0 bn (3Q’19: RUB 9.4 bn) and grew q-o-q as well, as consumer transaction activity improved in the post-lockdown period. Tinkoff Investments once again performed exceptionally well, with record inflows, record transaction volumes and record fee and commission income. Tinkoff Investments’ revenue grew 8x year-on-year to RUB 2.2 bn (3Q’19: RUB 0.3 bn), and now accounts for 16% of total fee and commission revenue. As economic activity normalised in 3Q’20, so did Tinkoff Black and Tinkoff Business transaction volumes, leading to solid sequential improvement in their revenues.

At the end of 3Q’20, the Group had:

• over 10.7 mn current account customers with a total balance of RUB 302.2 bn across all accounts
• over 595k SME customers, with a total current account balance of RUB 69.9 bn
• Over 2.4 mn customers with Tinkoff Investments brokerage accounts

In 3Q’20, operating expenses increased 25% year-on-year to RUB 14.3 bn (3Q’19: RUB 11.4 bn) driven by the resumed growth of our loan portfolio, and continued investing in new growing business lines.

The Group reported robust quarterly net income of RUB 12.6 bn in 3Q’20 (3Q’19: RUB 9.7 bn), supported by continued customer acquisition and monetisation. As a result, ROE for 3Q’20 stood at 45.0% (3Q’19: 56.5%).

In 3Q’20, the Group continued to maintain a healthy balance sheet, with total assets growing by 25% since the end of 2019 to RUB 725.6 bn (31 Dec’19: RUB 579.5 bn).

The Group’s gross loan book grew by 9% since the end of 2019 to RUB 416.7 bn (31 Dec’19: RUB 383.9 bn), while the net loan book increased by 5% to RUB 346.3 bn (31 Dec’19: RUB 329.2 bn).

The Group’s NPL ratio rose to 11.1% (31 Dec’19: 9.1%), while our loan loss provision coverage stood at 1.5x non-performing loans.

The Group’s customer accounts increased by 25% since the end of 2019 to RUB 513.4 bn (31 Dec’19: RUB 411.6 bn).

Tinkoff’s total equity rose 21% as at the end of 9M’20 to RUB 116.5 bn (31 Dec’19: RUB 96.1 bn) despite the payment of three 2020 interim dividends (total of $0.55/GDR), on the back of solid net income. As of 1 October 2020, the Group’s statutory N1.0 ratio amounted to 13.9%, its N1.2 ratio stood at 13.4%, and the N1.1 ratio stood at 10.8% - a meaningful improvfement relative to 2Q’20 due to the Central Bank of Russia’s changes to the risk weights assigned to certain unsecured loans.

UPDATED GUIDANCE FOR FY2020

With the gradual recovery in economic activity supporting strong performance during the reporting period and into the fourth quarter, Tinkoff is updating its FY2020 guidance:

• We expect our net loan portfolio growth to be in the 10% area
• We expect cost of risk to be 10-11% (previously in the 12% area)
• We expect cost of borrowing to be in the 4% area (previously in the 5% area)
• We expect net income to be at least RUB 42 bn (previously RUB 30-35bn)

Fourth 2020 Interim Dividend Announcement

In line with the Group’s dividend policy, the Group’s Board of Directors has approved a fourth 2020 interim gross cash dividend of USD 0.25 per share/per GDR (with each GDR representing one class A share) with a total amount allocated for dividend payment in relation to 3Q of around USD 49.8 mn. Subject to London Stock Exchange regulations, indicatively the dividend will be payable on 30 November 2020 to those shareholders on the register as at the record date of 27 November 2020. The ex-dividend date will be 25 November 2020. According to the terms of the GDR deposit agreement, holders of the Group’s GDRs should receive their dividends approximately 5 business days after the payment date.

3Q’2020 AND POST-REPORTING PERIOD OPERATING HIGHLIGHTS

Customer base and engagement growth has led to increased market share

• The Group had over 10.7 mn current accounts customers as at 1 October 2020
• As of 1 October 2020, the Tinkoff app had over 25 mn installs, MAU stood at 7.6 mn, DAU stood at 2.4 mn
• Tinkoff Bank’s credit card market share increased to 13.5% as of 1 October 2020, further solidifying its position as Russia’s second largest credit card issuer
• In October, Tinkoff became the leader among Russian banks in terms of the number of merchants connected to the Faster Payments System. Every second merchants with access to the upgraded QR code payment feature under the Faster Payments System are customers of the Tinkoff Payment internet acquiring service, for a total of 27,000 businesses
• Tinkoff rose to become Russia’s third largest bank and leading private bank by the number of active retail customers according to three surveys conducted by Deloitte, Frost & Sullivan / NEO Centre, and Ipsos

Superior and innovative product offering combined with targeted marketing activities secure Tinkoff’s place as a leading fintech brand

• Tinkoff Business started opening accounts for foreign companies operating in Russia and businesses launching branches abroad
• Oleg, the world’s first voice assistant for financial and lifestyle services, added new skills, helping customers to set their spending limits, make recurring payments on time and pay their credit card bills
• Tinkoff Capital launched Russia’s first exchange-traded fund (ETF) tracking the Nasdaq®-100 Technology Sector Index (NDXT)
• In October, Tinkoff launched a financial messenger built into its super app for users to chat while making financial transactions
• In November, Tinkoff launched Tinkoff Pro - a subscription offering that gives Tinkoff  customers a number of benefits within the Tinkoff ecosystems, including higher interest rates on deposits, discounts on Tinkoff ecosystem and partner products, higher and more tailored cashback offers, and much more

The market and industry associations recognisedTinkoff’s strong performance

• Tinkoff has been recognised for its consumer banking, online treasury services and open banking APIs, leading in five categories at the 2020 World’s Best Digital Banks awards by Global Finance magazine
• Tinkoff has become the leader among Russian banks in terms of customer loyalty with an NPS of 26% and the share of loyal customers reaching 50%, according to a banking market survey conducted by Romir
• Tinkoff Investments won first place in the Retail Brokerage Company category of the Stock Market Elite 2019 contest held by the National Association of Stock Market Participants (NAUFOR)
• Tinkoff Business took silver in Europe’s SME Bank of the Year category at the Global SME Finance Awards 2020, in recognition of its outstanding products and services to small and medium enterprise (SME) clients.
• Tinkoff has joined the Top 50 most valuable Russian brands as ranked by Brand Finance, an independent UK-based consultancy, achieving above-average scores in customer familiarity, as well as performing strongly in innovation and quality of services
• Tinkoff led in both Daily Banking and Digital Office categories of the Internet Banking Rank 2020 rankings compiled by the analytical agency Markswebb
• In October, Tinkoff’s super app won at the global Digital Communication Awards (DCA) 2020 for Disruptive Communications
• In October, Tinkoff won top spot in the Daily Banking category and took the second position in the Best Premium Service Programme category at the Frank Premium Banking Award 2020 rankings

CONFERENCE CALL INFORMATION

The Tinkoff management team will host an investor and analyst conference call at 1:00 pm UK time (4:00 pm Moscow time, 08:00 am U.S. Eastern Standard Time), on Thursday, 12 November 2020.

The press release, presentation and financial statements will be available on the Tinkoff website at https://www.tinkoffgroup.com/financials/quarterly-earnings/

To participate in the conference call, please use the following access details:

A live webcast of the presentation will be available at:
https://www.webcast-eqs.com/tcsgroup20201112

Please register approximately 10 minutes prior to the start of the call.