Moscow, Russia — 1 July 2021.
Tinkoff has won four out of seven CEMEA categories in the 2020 Visa Global Service Quality Awards.

Visa’s Global Service Quality Awards is an annual client performance program honoring the world’s highest-performing acquirers, issuers, and issuer processors. This year, Tinkoff won in the following award categories:

• Emerging Payment Adoption — Contactless — for the highest percentage of confirmed contactless transactions
• Emerging Payment Adoption — Tokenization — for the greatest percentage of tokenized transactions via Apple Pay, Google Pay, Samsung Pay, and more
• Emerging Payment Adoption — Visa Direct — for the greatest percentage of successful transactions; and
• Pursuit of Excellence — Card Not Present Adoption — for striving for excellence in cardless transactions

Anatoly Makeshin, Head of Payment Systems, Deputy Chairman of the Management Board:

«Visa’s Global Service Quality Awards are a global accolade for acquirers, issuers and issuer processors that are awarded on the basis of measurable data and unbiased performance indicators. Tinkoff strives to lead the world’s fintech industry, and is proactively learning, developing, and implementing innovative solutions for excellence in payment processing. Last year, Tinkoff’s team worked hard to render our payment services even more innovative and convenient for our customers. Receiving awards in four categories demonstrates our leadership in the Russian payment industry.»

Visa’s Global Service Quality Awards is an annual client performance program that recognizes the world’s best acquirers, issuers, and issuer processors. It was founded in 1992 and has 15 award categories that praise the efficiency and quality of services rendered to Visa cardholders and merchants.